Communications

Good communication with your members increases member satisfaction and retention.  MEMBAZ provides the tools you need to communicate with your members.  MEMBAZ also allows your administration team to communication administration tasks amongst themselves.  Key tools include:

  • The ability to add notes to a member record or send emails from a member record and capture their contents.  This allows different administration team members to provide a consistent engagement with your members
  • Emails are sent as plain text ensuring a readability on a wide range of devices
  • All financial documents can be printed or sent as PDF attached to email allowing your to clearly communicate a member’s financial obligations and record to your organisation
  • Our member information update capability allows you to send groups of members their member record (full or partial) and request updates
Partial view of member update email
  • If you require more extensive mailing or SMS capabilities, we have built integration to Graphic Mail / SharpSpring which allows highly advanced mailing and newsletter management.  Alternatively our integration to Joomla allows organisations with Joomla based websites to leverage a wide range of extensions covering user communication.